The Bright Horizons Back-Up Care Advantage program provides a safety net for child and elder care for those days when regular care arrangements fall through. It is an emergency alternative when you need it most. For children, both center-based and in-home care options are available through the program. In-home care is available to care for an elder. Below are the copayments required at point of service. You must register in advance to use Back-Up Care Advantage. Once in their system, you can reserve care by making a phone call—whether it’s at the last minute or one month in advance. You are eligible to use up to 60 days of back-up care per year.
Copayments:
- Center-based Child Care: $15/child/visit ($25/family)
- In-home Child/Elder Care: $6/hour (see plan details for limits)
To access Bright Horizons or learn more, visit https://clients.brighthorizons.com/Zoetis. If you’re a new user, click “Join today” and provide your Zoetis employee ID to create an account.
Child Care Network (Upwards)
Upwards (formerly WeeCare) provides colleagues and their families with dedicated support to find, tour and enroll with the right type of care for their family, even in areas where daycare centers are not common.
- Families are also supported with Upwards message, photo and video updates, and health and safety features through their app.
- Offers a network of providers, including centers and in-home care near Zoetis locations across the U.S.
- Prior to joining the Upwards platform, providers go through a screening process that includes a background check, license verification, professional training and continual compliance monitoring.
- The Upwards network includes 3,000+ locations in 40+ states and 750 cities, with many centers offering extended hours.
To access Upwards or learn more, visit upwards.com/benefits/zoetis.
Additional Family Supports (Bright Horizons)
Get help finding sitters, regular care for children, parents or elder relatives, pet sitters, and more.
- Jump ahead on Bright Horizons center waitlists or access tuition discounts at partner centers.
- Free access (waived $150 membership fee) for SitterCity, a premium database of sitters as well as discounts on a local, high-touch placement service for trained, screened nannies.
To access Bright Horizons or learn more, visit https://clients.brighthorizons.com/zoetis. If you’re a new user, click “Join today” and provide your Zoetis employee ID to create an account.
This program supports parents of children with learning, social or behavioral challenges, or developmental disabilities. You can access:
- A comprehensive video library of easy-to-follow teaching steps based on principles of ABA (Applied Behavior Analysis).
- Assessments and learning plans customized for each child’s specific needs, to help guide parents and caregivers on how to teach skills and decrease problem behaviors effectively.
- Concise, engaging, and jargon-free video modules showing best practice, research-based teaching strategies.
- Up to 14 hours of one-on-one telephonic support.
To access Rethink or learn more, visit zoetis.rethinkbenefits.com (enrollment code: zoetis). For help enrolling, email support@rethinkbeneifts.com.
Wellthy is a modern healthcare concierge, improving the healthcare experience for families with complex care needs.
- Helps colleagues with sick or aging loved ones (for instance, a parent with dementia, spouse with cancer, child with autism) save time, money, and stress through an expert Care Coordinator.
- Care Coordinators have backgrounds in social work and as caregivers—with previous work in hospitals, insurance companies, and other clinical settings.
To access Wellthy or learn more, visit wellthy.com/zoetis.
Zoetis recognizes there are many paths to parenthood, and we are proud to provide inclusive benefits to support you in building your family in your own way. An infertility diagnosis is not required, making benefits accessible to single parents and same-sex couples.
The maximum coverage amount is $35,000 ($20,000 toward medical and $15,000 for prescriptions) for the services described in the sections below. You may review specific details in the UHC Medical Plan SPD.
- Coverage for fertility treatment is available to all colleagues and dependents enrolled in the UnitedHealthcare (UHC) medical plan, regardless of sexual orientation, gender, gender identity or expression.
- An infertility diagnosis is not required, making this benefit accessible to single parents and same-sex couples.
- The maximum coverage amount is is $35,000 ($20,000 toward medical and $15,000 for prescriptions), including the following services. You may review specific details in the UHC Medical Plan SPD.
- Ovulation induction
- Intrauterine insemination
- Advanced reproductive technology (ART) services, including IVF cycles, embryo transfer and many others
- Fertility preservation (e.g., cryopreservation and the storage of cryopreserved egg, sperm, and embryo)
- The Fertility Solutions Program provides specialized clinical consulting services on fertility treatment options and access to specialized network facilities and physicians. Please contact UHC for more information.
- Coverage for fertility treatment is available to all colleagues and dependents enrolled in the Kaiser medical plan (for California employees only), regardless of sexual orientation, gender, gender identity or expression.
- An infertility diagnosis is not required, making this benefit accessible to single parents and same-sex couples.
- The maximum coverage amount is is $35,000 ($20,000 toward medical and $15,000 for prescriptions), including the following services. You may review specific details in the Kaiser Medical Plan SPD.
- Ovulation induction
- Intrauterine insemination
- Advanced reproductive technology (ART) services, including IVF cycles, embryo transfer and many others
- Fertility preservation (e.g., cryopreservation and the storage of cryopreserved egg, sperm, and embryo)
- Contact Kaiser at 1-800-464-4000 before obtaining fertility services to confirm coverage and ask about the need for prior authorization.
Adoption assistance
Provides reimbursement for eligible expenses related to adoption such as adoption agency and placement fees, transportation, and travel in connection with adoption proceedings, court fees, attorney fees, any other reasonable and necessary expenses directly related to the adoption of a child. Lifetime maximum of up to $35,000, combined with surrogacy benefits.
Surrogacy assistance
Provides reimbursement for eligible expenses related to surrogacy such as surrogate agency administrative fees, legal fees, egg/sperm donation fees. Lifetime maximum of up to $35,000, combined with adoption benefits.
See the Adoption Assistance Policy and the Surrogacy Policy for more information.
To apply for reimbursement of eligible expenses, complete the Adoption and Surrogacy Benefit Application.
This benefit through Edcor provides reimbursement of up to $15,000 annually for qualifying education expenses such as registration, enrollment, tuition, required textbooks, software, laboratory fees, and materials. (The annual benefit maximum is $10,000 for part-time colleagues.)
To access Edcor or learn more, visit https://zoetis.tap.edcor.com/index.php.
Username: Your Workday ID
Password: Your 5-digit home ZIP code (once this is entered, you will be prompted to enter a new password)
This benefit through Bright Horizons provides match/search tools for finding educators that can manage small group learning pods. It also gives you access to exclusive discounts on tutoring, test prep, and enrichment classes from high-quality partners.
To access Bright Horizons or learn more, visit https://clients.brighthorizons.com/Zoetis.
Username: Zoetis
Password: Benefits4You
This benefit through Bright Horizons helps you plan for your child’s educational future by providing access to a team of college admissions and finance experts who can help maximize your student’s chances of admissions success and plan for college costs.
To access Bright Horizons or learn more, visit https://clients.brighthorizons.com/Zoetis.
Username: Zoetis
Password: Benefits4You
Zoetis offers a scholarship award, conducted by the National Merit Scholarship Corporation (NMSC), to eligible children of active Zoetis colleagues. Winners will receive a stipend of $3,000 per year for up to 4 years of college undergraduate study or until baccalaureate degree requirements are completed.
To enter your student in the Zoetis Scholarship Program, visit http://programentry.nationalmerit.org/zoetis-2026. Applications are accepted each year until March 31.
This program through EdAssist, a Bright Horizons Solution, provides education loan repayment assistance to colleagues who have student debt from their own current or completed education with U.S.-based federal, state and private education loans.
The program pays up to $150 per month for full-time colleagues and $100 per month for part-time colleagues on active loans up to the total loan balance—tax-free up to the IRS maximum for employer-provided education assistance.
To access Bright Horizons or learn more, visit https://clients.brighthorizons.com/Zoetis.
Username: Zoetis
Password: Benefits4You
MarcoPolo: support@marcopololearning.com
Virtual academic tutoring for school-aged children (ages 5–18) is available through the Bright Horizons Back-Up Care benefit through Varsity Tutors and Sylvan Learning.
Tutoring is available for reading, math, science, social studies and many other subjects. There is a $15 copay for up to four hours of tutoring. Colleagues are eligible for 240 hours of tutoring in 2023. Using tutoring time will reduce the number of back up days available.
Reserve care today by submitting a tutoring request through the Bright Horizons website and schedule the days and times that work best for your family. You can use your existing account or create a Bright Horizons account to register for virtual tutoring (username: Zoetis, password: Benefits4You).
Survivor Support
In the event of your death or the loss of your spouse or domestic partner, you or your family can receive support in making financial decisions. This program, offered through Ayco, provides objective financial counseling and education at no cost.
Transitional Support
Ayco also offers a Transitional Support Program to assist in the event you are diagnosed with a life-threatening illness. Ayco can help you make important financial decisions regarding estate planning and asset transfer, employee benefits, Social Security and other government benefits, taxes, and more.
This benefit, provided through Airvet, offers unlimited 24/7 access to 5,000+ veterinary professionals through video visits and app-based chats. Connect with an expert in less than two minutes for everything from urgent health concerns to routine pet care. Use telehealth primarily for symptom diagnosis and triage in emergency, monitoring ongoing health issues, and second opinions.
To learn more, read the pet care telehealth flyer from Airvet.
To get started, please visit the Airvet website.
This benefit, provided through Bright Horizons, provides access to a network of pet-sitters, dog-walkers and overnight boarders for days when regular pet care arrangements fall through. You receive credits to apply for services with Rover and Wag!, two industry-leading pet care providers.
How does back-up care work?
- Colleagues receive 10 total credits per year to use for Rover and/or Wag! services
- 1 credit =
$100 voucher for Rover pet care services
OR
3 walks, 3 home drop-in visits or 1 boarding (overnight or daycare) with Wag!
- Colleagues access services through their existing Bright Horizons account (or can create an account)
Example:
You could use your 10 back-up care credits for:
- $500 worth of Rover pet care services (5 credits), plus
- 9 dog walks with Wag! (3 credits), plus
- 3 home drop-in visits with Wag! (1 credit), plus
- 1 overnight boarding with Wag! (1 credit)
Get Started
- Go to the Bright Horizons website
- Once you log in, navigate to “Benefits”
- Select “Back-Up Care”
- Click “Care For My Pet”
You can enroll in discounted pet insurance as a new hire and at any time during the year through Pumpkin. You will receive a Pumpkin discount of 10% for your first pet and 20% discount for all additional pets. Just go to pumpkin.care/teams and enter code ZOETIS or call 1-866-ARF-MEOW (1-866-273-6369).
Support the daily health and wellness of your animals with advanced nutrition from Platinum Performance®. Zoetis colleagues may receive 20% off Platinum Performance® foundation formulas for dogs, cats and horses when enrolled in the Platinum Nutritional Benefit Program.
Please visit platinumperformance.com/zoetis at any time to see eligible products and instructions on how to enroll in the Platinum Performance® Nutritional Benefit Program.
For as much as we love them, giving our pets the care they deserve requires a comprehensive approach. So we created Zoetis Petcare Rewards to help you give your pet the best life possible.
As a member, you can earn Rewards to help pay for your pet’s vet care. We also provide personalized, vet-approved support, and send reminders about your pet’s medication or refill.
Visit zoetispetcare.com/rewards to learn more and sign up!
To learn more, call 1-855-ZT-HR4ME (1-855-984-7463).